Sweet as Pye Terms and Conditions
The contract is the document or documents that set out these conditions and all other details about your agreement with us.
“We” and “Us” “Owner” and “Our” mean the seller/supplier of the goods
“You” or “Your” or “Hirer” means the hirer of the goods
The “Goods” mean all goods to be hired by us to you
The “Recipient” means the person, firm, company, corporation or public authority to whom the goods are delivered, when it is not you. These conditions exclude any terms and conditions you may have put forward, except where we have agreed to any amendments or other conditions in writing.
General Conditions
We shall make our best efforts to supply you with the goods requested, but we reserve the right to supply you with similar goods.
All goods for hire remain our property. All goods for sale remain our property and will remain with us until full payment has been made. Deliveries to third parties or unoccupied premises are made entirely at your risk.
Prices quoted are for one days hire only apart from day of delivery and collection. Subsequent days will be charged at a daily rate unless a special agreement has been arranged prior to the event between the Owner and the Hirer
Booking
We require a deposit of £50 to reserve your booking. Bookings can be made by email or our online enquiry form; please note that all dates will only be provisionally booked until the deposit has been paid or we receive payment in full.
Payment
We require payment in full no less than four weeks before the event. Should we not hear from you before this time then we will assume that our services are no longer required and cancel the order, you will be notified by email should this happen.
A confirmation email detailing the order details and despatch date will be sent upon receiving payment.
Cancellations
You can cancel your order anytime up to 6 weeks before your event with no financial penalty. Any orders cancelled after the 6 week period will be charged a cancellation fee, this will be 75% of the total order value.
Any orders cancelled within four weeks of the event date will be charged at the full order value.
Should you wish to cancel your order with us then it must be done so in writing and we must acknowledge receipt of this. Please note that the booking deposits are non refundable.
If for any unforeseen reason we are forced to cancel your order then you will be notified by email and all deposits, payments made will be refunded in full.
Last minute bookings
We are able to cater for last minute bookings; we class last minute bookings as any orders placed with less than four weeks before the event date. Last minute orders are subject to availability and we require payment in full before confirming the order.
Please note we cannot accept responsibility for any items that are received late due to non delivery, late collection, non collection, breakdown or unsuitability.
Prices
We reserve the right to change our product prices without notice. Once the holding deposit has paid the total order value will be honoured and will not be subject to change. Quotes given by email or telephone may be subject to change on price or availability until the holding deposit is paid.
Hire period
The hire period is 24 hours ordinarily, unless otherwise stated.
Please note that if our item is not ready for collection on the agreed date then you will be subject to a charge for each failed collection. There will also be a daily charge for each individual item whilst the item remains uncollected. These charges will be invoiced and sent directly to you, we would then require payment no later than 30 days from the invoice date.
Changes to your booking
We appreciate that you may need to change your booking/order due to a number of reasons, should this happen we require you to notify us within a reasonable time period, all alterations will be subject to availability.
Loss Damage
Missing items or damaged items will be charged at the full replacement value, we will not accept any substitute replacements. We also reserve the right to charge you for any loss of profit as a result of the loss or damaged goods. Should you be charged for any damage you may request by email, phone or written communication that the goods be returned to you, this must be within 14 days of being informed by us of the charges. If you wish to have the damaged goods returned to you this will be done so at your own cost. Should we not hear from you within the 14 days then the named items will be disposed of.
We expect items to be returned in the same condition as when they were provided.
Any damages/breakages to our glassware will be charged at full replacement value.
Any items we deem as unreasonably damaged will be charged at the full replacement value, including our sweet carts.
We expect our hire items to be returned dirty and with potential marks and non-permanent stains, what we deem as unreasonable damage is any items that are no longer fit for hire, due to non-repairable damage and permanent marks/stains.
Liability
Sweet as Pye accepts no liability for any injuries or damage to any persons or property arising from any items under hire. This contract is governed under the laws of England and Wales.
Insurance
It is your responsibility to ensure that the hired items are covered by that of your own insurance or the venues insurance with regards to public liability risks. Sweet as Pye will not be liable for any claims made by any persons for injuries or damages caused by or in conjunction with the hired items, including our fitting service.
Samples meetings
We welcome samples meeting which allows you to see our items first hand, we also welcome you to see or try samples of sweets available when you book with Sweet as Pye. Sample meetings are arranged by request only.
Rights Reserved
Any failure by us to enforce any or all of our terms and conditions shall not or be interpreted as a waiver of any of our rights.
“We” and “Us” “Owner” and “Our” mean the seller/supplier of the goods
“You” or “Your” or “Hirer” means the hirer of the goods
The “Goods” mean all goods to be hired by us to you
The “Recipient” means the person, firm, company, corporation or public authority to whom the goods are delivered, when it is not you. These conditions exclude any terms and conditions you may have put forward, except where we have agreed to any amendments or other conditions in writing.
General Conditions
We shall make our best efforts to supply you with the goods requested, but we reserve the right to supply you with similar goods.
All goods for hire remain our property. All goods for sale remain our property and will remain with us until full payment has been made. Deliveries to third parties or unoccupied premises are made entirely at your risk.
Prices quoted are for one days hire only apart from day of delivery and collection. Subsequent days will be charged at a daily rate unless a special agreement has been arranged prior to the event between the Owner and the Hirer
Booking
We require a deposit of £50 to reserve your booking. Bookings can be made by email or our online enquiry form; please note that all dates will only be provisionally booked until the deposit has been paid or we receive payment in full.
Payment
We require payment in full no less than four weeks before the event. Should we not hear from you before this time then we will assume that our services are no longer required and cancel the order, you will be notified by email should this happen.
A confirmation email detailing the order details and despatch date will be sent upon receiving payment.
Cancellations
You can cancel your order anytime up to 6 weeks before your event with no financial penalty. Any orders cancelled after the 6 week period will be charged a cancellation fee, this will be 75% of the total order value.
Any orders cancelled within four weeks of the event date will be charged at the full order value.
Should you wish to cancel your order with us then it must be done so in writing and we must acknowledge receipt of this. Please note that the booking deposits are non refundable.
If for any unforeseen reason we are forced to cancel your order then you will be notified by email and all deposits, payments made will be refunded in full.
Last minute bookings
We are able to cater for last minute bookings; we class last minute bookings as any orders placed with less than four weeks before the event date. Last minute orders are subject to availability and we require payment in full before confirming the order.
Please note we cannot accept responsibility for any items that are received late due to non delivery, late collection, non collection, breakdown or unsuitability.
Prices
We reserve the right to change our product prices without notice. Once the holding deposit has paid the total order value will be honoured and will not be subject to change. Quotes given by email or telephone may be subject to change on price or availability until the holding deposit is paid.
Hire period
The hire period is 24 hours ordinarily, unless otherwise stated.
Please note that if our item is not ready for collection on the agreed date then you will be subject to a charge for each failed collection. There will also be a daily charge for each individual item whilst the item remains uncollected. These charges will be invoiced and sent directly to you, we would then require payment no later than 30 days from the invoice date.
Changes to your booking
We appreciate that you may need to change your booking/order due to a number of reasons, should this happen we require you to notify us within a reasonable time period, all alterations will be subject to availability.
Loss Damage
Missing items or damaged items will be charged at the full replacement value, we will not accept any substitute replacements. We also reserve the right to charge you for any loss of profit as a result of the loss or damaged goods. Should you be charged for any damage you may request by email, phone or written communication that the goods be returned to you, this must be within 14 days of being informed by us of the charges. If you wish to have the damaged goods returned to you this will be done so at your own cost. Should we not hear from you within the 14 days then the named items will be disposed of.
We expect items to be returned in the same condition as when they were provided.
Any damages/breakages to our glassware will be charged at full replacement value.
Any items we deem as unreasonably damaged will be charged at the full replacement value, including our sweet carts.
We expect our hire items to be returned dirty and with potential marks and non-permanent stains, what we deem as unreasonable damage is any items that are no longer fit for hire, due to non-repairable damage and permanent marks/stains.
Liability
Sweet as Pye accepts no liability for any injuries or damage to any persons or property arising from any items under hire. This contract is governed under the laws of England and Wales.
Insurance
It is your responsibility to ensure that the hired items are covered by that of your own insurance or the venues insurance with regards to public liability risks. Sweet as Pye will not be liable for any claims made by any persons for injuries or damages caused by or in conjunction with the hired items, including our fitting service.
Samples meetings
We welcome samples meeting which allows you to see our items first hand, we also welcome you to see or try samples of sweets available when you book with Sweet as Pye. Sample meetings are arranged by request only.
Rights Reserved
Any failure by us to enforce any or all of our terms and conditions shall not or be interpreted as a waiver of any of our rights.
Deposit |
A deposit of £50.00 is required to secure your booking. This will then be deducted from the final total.
|
Delivery |
We provide complimentary Delivery for the first 10 miles, Delivery will then be charged at £1.00 per mile.
|